Teleformix™ Introduces
Screen Capture
Monday, September 12, 2005
Teleformix™ introduces a new Screen Capture module to their existing 
digital and VoIP recording solution.
Call Center Supervisors can now view synchronized voice and screen recordings, providing advanced business intelligence across their entire call center environment. 's Screen Capture module compliments a robust suite of quality assurance, agent training, and analytics modules providing an all-inclusive Performance and Customer Relationship Management solution. With 's optimized file footprint, synchronized voice and screen files in a typical 4-minute conversation total only 1-2Mb in size. With "over-the-shoulder" screen clarity and .MP3 voice files, supervisors can now streamline agent performance evaluations while providing customers Best-in-Class service.
About Teleformix™
Teleformix™, a leading developer of CRM/e-CRM Enterprise-Class software applications
for the Banking, Financial Services and Marketing industries, offers a comprehensive
range of competitively priced software solutions that are designed to manage
today's fast paced business transaction challenges by optimizing performance
and providing a rapid ROI.
Contact Information
Teleformix™
2100 Golf Road
Suite 460
Rolling Meadows, Il 60008
1-800-513-4000
sales@teleformix.com