Teleformix™, LLC Receives Internet Telephony© Magazine's
10th Annual Product of the Year Award
Digital Recording Solution Recognized for Outstanding Innovation
"Teleformix™ is honored to receive this award. Internet Telephony has been an integral part of our marketing campaign at Teleformix™ to help educate call center individuals about the benefits of
and call recording," said Greg Manhoff, Director of World Wide Sales for Teleformix™.
is a browser-based digital, VoIP and screen capture recording solution
with an integrated CRM tool that is designed to record, evaluate, monitor
and archive all customer interactions. The available broad spectrum of Web
Services provides a truly Service-Oriented Architecture (SOA) allowing simple
integration between
and any Web services enabled platform, while e-Training
and agent-level modules provide a wide array of tools for enhancing service
and ROI.
produces synchronized voice and screen recordings with “over the shoulder” screen clarity and integrates seamlessly with Avaya and Cisco telephony solutions.
"Teleformix™ has proven they are committed to quality and excellence while addressing real needs in the marketplace. INTERNET TELEPHONY is pleased to grant a 2007 Product of the Year Award to the
Digital
Recording Solution," said Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from Teleformix™ in the future."
A full list of Product of the Year winners will be published in the February, 2008 issue of INTERNET TELEPHONY magazine. (www.itmag.com)
For more information about TMC, please visit www.tmcnet.com.
About Teleformix™
Teleformix™ offers a comprehensive range of enterprise class software solutions designed to manage today’s business transaction challenges by optimizing performance and providing a rapid ROI. Teleformix™ offers customizable and highly scalable solutions to seamlessly integrate into any existing business architecture. For additional information, contact Teleformix™ at 1-800-513-4000, or visit www.teleformix.com.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the VoIP Authority since 1998™. Since the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine has a circulation of 225,000 including pass-along readers. For more information, please visit www.itmag.com.
About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.
Contact Information
TMC Contact:
Jan Pierret
203-852-6800, ext. 228
jpierret@tmcnet.com
Teleformix™ Contact:
Maria Gullo
1-800-513-4000
mgullo@teleformix.com
