Teleformix™ is a Gold member of the Avaya Developer Connection program, an initiative that develops, markets and sells innovative third-party products that interoperate with Avaya technology and extend the value of an enterprise’s investment in its network.

The Digital Recording Solution has been compliance-tested by the Avaya Solution and Interoperability Test Lab. This testing is comprehensively customized to each application and ensures that industry-defining capabilities can be implemented with reduced or no concerns regarding infrastructure and implementation costs. is certified compliant with with the S8700 series and Definity telephony solutions as well as AES software.

has many ways to communicate with an Avaya switch, allowing the user to record via VDN, extension or Agent ID notification and combine ports into effective groups according to campaign. Grouping capabilities such as these guarantee the ability to customize according to business-specific strategies. selectively records calls without additional CTI equipment due to this high level of integration.

is built on a Linux OS and IBM hardware, which enables unmatched security, stability, and integration. ECHO's Express Fastpack and Clustered server models are certified to be compliant with Avaya architecture; ensuring scalability, reliability, and performance.