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Echo Features
Web Services
Service-Oriented Architecture (SOA)
Synchronized Voice and Screen Recording
Integrated Evaluations
and e-Training
Computer Telephony Integration (CTI) Enablement
Echo Advantages:
   • Intuitive Browser-based
      Interface
   • Enhanced CRM Functionality
   • Custom Agent Evaluations
   • Flexible API/Web Services
      Integration
   • Integrated e-Training

Echo Benefits:
   • Unlimited Scalability
   • Unparalleled Stability, Reliability
      and Recoverability
   • Advanced Training Metrics
   • Increased Customer Retention
Teleformix offers a wide variety of strategic business solutions, designed to streamline and simplify the way your business operates. Please complete the form below to ask a question or to have a sales representative contact you.

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